We only replace items that are defective or damaged due to our fault, or in case of size replacement. For your convenience, features a function to accurately determine the ring size. Simply visit the “Size” section and place a personal ring on your phone screen, aligning it with the circle on the website. The circle on the website and your ring should match. You will then automatically see your size. For European and American countries, a size chart is provided.

Exchange is only applicable to the same product and shipping is at your expense (in case of incorrect self-determination of size). Our policy is customer-oriented, so we’re always ready to assist you. If you need to exchange the item for the same product, send an email to, and we will provide you with an exchange request form and the shipping address specified in the exchange request.