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About the brand
Frequently asked questions
1
What materials do you use in your product?

We use ceramics, clay with partial polyvinyl chloride content, gemstones, silver, minerals and other rare materials to handcraft our jewelry. These materials are carefully selected by our team.

2
What is the delivery time?

Depends on the recipient's location. Please read the information in the section "Delivery".

3
How long will it take to produce the jewelry?

It will take up to 20 days to produce a piece of jewelry based on an existing Chigantsewa sketch. If you need more time to make a piece of jewelry, our manager will contact you to agree on the time from the moment of ordering. Individual orders are discussed separately.

4
Where and how are your jewelry made?

Chigantsewa jewelry is handmade by me in my workshop. Each of my pieces contains ceramics and a unique stone/mineral.

5
How to care for your products?

Auctions, suppliers from all over the world - including directly from mineral and gem deposits.

6
Where do you find materials for your work?

Auctions, suppliers from all over the world - including directly from mineral and gem deposits.

7
Are your products heavy weight?

No – even tho they may look massive, their weight is insignificant and does not cause any discomfort.

8
Are your products waterproofed (water-resistant)?

Our products are not affected by water, but we recommend minimizing water contact.

9
How long do the products maintain their appearance?

Minerals do not deteriorate over time. Ceramics have an unlimited service life. Chigantsewa is not responsible for mechanical damage and in case of interaction with alkaline cleaning agents, substances containing chlorine and iodine, creams, and ointments containing mercury and its compounds.

If you still have any questions or concerns, please